Dubrovnik in south of Croatia

Dubrovnik is rich in culture and history. Dubrovnik is located on the extreme south of Croatia , the city enjoyed immense growth in trade and naval power in the Middle Ages. The city of Dubrovnik has since relinquished its position as a Mediterranean power player.

Today the city of Dubrovnik is a peaceful and children-friendly haven for tourists and locals. Zagreb , its capital, offers a glimpse of the glory days of the old city of Dubrovnik ; it boasts of well-preserved medieval architectural marvels. As a testament to its ability to masterfully blend the old with the new, the city's capital has established itself as the hub of modern life and is considered the economic, political and scientific center of Croatia .
The city of Dubrovnik takes hospitality on a higher level by offering a wide range of “private accommodations.” Private accommodations are apartments or villas privately owned by locals that have been specially prepared for tourist occupation. These accommodations may be adjacent or separate from the owner's own residence. They are furnished and are most often strategically located to take full advantage of the city's majestic seascapes.
The cuisine of the city of Dubrovnik takes full advantage of the sea's abundance; fresh seafood that is either boiled or grilled and seasoned with herbs and olive oil.
There is a lot to experience in city of Dubrovnik ; charming medieval architecture, spectacular views, fresh food and a host of other activities that will make anyone want to stay.

source: http://www.holidays-in-croatia.info/destinations/dubrovnik
Vacation Rentals

Sigiriya in Sri Lanka

Nothing in Sri Lanka captures the imagination more than a 200 meter lump of granite that rises starkly above the flat central plains about three and a half hours' drive from Colombo. Sigiriya has it all -- a blood-stained history full of intrigue, astonishing frescos of bare-breasted maidens painted 15 centuries ago, a wall covered in graffiti that is more than 1,000 years old and, to top it all, Asia's oldest surviving landscape garden.

All but impregnable to surprise attack and even sustained siege, there are indications that aboriginal hunters first inhabited the great rock more than two millennia ago. It was not until the fifth century AD, however, that Sigiriya entered briefly into a golden age as the seat of Sinhalese power in mediaeval Sri Lanka. The garden city and the palace was built by Kasyapa 477 - 495 AD. Then after Kasyapa's death it was a monastery complex up to about the 14th century. Sigiriya is also the location for Arthur C Clarks novel The Fountains of Paradise. (Jim was avidly re-reading this novel during our long plane ride to Sri Lanka.)

The traditional telling of Sigiriya's rise and the King Kasyapa who built the city was described by our guide. Dark deeds led to the establishment of Sigiriya as the center of the ancient Sinhalese Kingdom for a period of 18 years. The reign of King Dhatusena came to an abrupt end in 477 A.D. when his throne was seized by Kasyapa, his son by a wife of unequal birth. Kasyapa's action was prompted by the fear that his younger half-brother Mogallan, who was born of the anointed queen, would take over the throne. Kasyapa was convinced that his father was hiding a cache of treasure from him, and demanded that the King reveal where this wealth was hidden. Dhatusena took the young usurper to the bund of the Kalawewa, the greatest of his irrigation works, below which lived a venerable monk who had been his teacher and companion of many years. There, the old King pointed, was the sum of all his wealth. In a fit of pique, Kasyapa ordered the old man to be walled up alive and naked in his own tomb. Meanwhile, Mogallan survived an assassination attempt by his brother and fled to India to raise an army. Paranoia, arrogance and delusions of divinity drove Kasyapa to leave the traditional Sinhalese capital of Anuradhapura and construct his palace on the peak of Sigiriya Rock, a perfect lookout which could be easily defended; a huge lion was carved out of the rock. Seven years after ascending the throne, he moved into his new home.

According to research after our return from Sri Lanka, some historians have recently found evidence of a slightly different version of King Kasyapa and how he came to the throne. Though not quite as fraught with intrigue it still has all the markings of family murder and mayhem. You can read a brief version of this online by Nadhira Lawrence via Sri Lanka Library site. Also, there is one archaeologist who offers a completely different (some say radical) theory of Sigiriya. Read a summary of the theory of Dr. Raja de Silva in a newspaper article in 2001.

Sigiriya is approached from the west over a moat that encloses an elaborate water garden that runs up to the foot of the rock. The picture here is of the second moat. There was evidently a moat previous to this one but it is no longer available. It is said that the King kept alligators or crocodiles in the moat to make it very difficult to cross.

Directly after the moat is the beginnings of the excavated water gardens, or pleasure gardens, that lead up to the foot of the fortress. Only the southern side of the garden has been excavated, leaving the identical northern half for the archaeologist of the future.

The water gardens of the western precinct are symmetrically planned, while the boulder garden at a higher level is asymmetrically planned. The water garden displays one of the worlds most sophisticated hydraulic technologies, dating from the Early Historic Period.

The pleasure gardens are studded with ponds, islets, promenades and pavilions. Some underground and surface drainage systems have been discovered during excavations. We were visiting during the dry season, so very little water remained in these pools. However, our guide assured us (and we have seen pictures) that during the normal part of the year, this pools are filled with water and the fountains still bubble.

This shows an interconnection of macro- and micro-hydraulics to provide for domestic horticultural and agricultural needs, surface drainage and erosion control, ornamental and recreational water courses and retaining structures and also cooling systems.

The Macro system consisted of the Sigiri Maha weva, the manmade lake with a 12 km dam, running south from the base of the rock, a series of moats, two on the west and one on the east fed from the lake. At micro level are, the water control and the water retaining systems at the summit of the rock and at various levels with horizontal and vertical drains cut in to the rock and underground conduits made of cylindrical terracotta pipes.

It amazing to realize that all of this was built and engineered over 1,600 years ago!

The fountain garden is a narrow precinct on two levels. Western half has two long and deep pools, with shallow serpentine streams draining into the pools. These had been paved with marble slabs. These streams display the fountains, which have been made from circular limestone plates with symmetrical perforations, which are fed by underground water conduits and operate by gravity and pressure. There are two shallow limestone cisterns which would have served as storage and pressure chambers for the fountains.

The fountains were not bubbling when we visited as it was the dry season. However, this picture shows the fountain location. These fountains are evidently still active during the rainy season from November to January.

This overhead view of the gardens seen from about half-way up the rock, shows the extent of the development and planning. The moat is the dark line you see in the upper 1/3 of the picture.

The miniature water garden just inside the inner wall of the western precinct, consists of water pavilions, pools, cisterns, courtyards, conduits and water courses. The pebbled or marbled water-surrounds covered by shallow slowly moving water would have served as cooling devices with an aesthetic appeal with visual and sound effects, which could be visualised by a visitor who could spend a little time.

The water is in four L-shaped pools, connected by underground water conduits at varying depths, to provide different water levels. The pool on the south-west, is divided into a large bathing pool, with a corbelled tunnel and steps leading down into it. The other pool is smaller with a central boulder on which was a brick-built pavilion.

On either side of the fountains are four large moated islands , oriented north-south, cutting across the central axis of the water garden. This too shows the symmetrical repetition. The flattened surfaces of the islands were meant for the Summer Palaces or ‘water pavilions’. Access to the pavilions were across bridges cut into the surface rock.

The climb to the top of the rock is made via 1200 stairs. The first 800-900 are on steep stone stairs like those in this picture. It is a very steep climb that should be taken without hurry. The stairway takes visitors past caves and hollows, places where guards watched for intruders, a number of carved symbols, and remnants of places where early Buddhist monks (coming after the reign of the King) lived and worshipped.

Maggie did not make it to the top as she was suffering from a little sun-poisoning from the previous days snorkeling in Hikkaduwa. However, Jim made it to the Lion's mouth entrance (see later), so we are fortunate to have his pictures of that portion of the trip.

Carving directly into the stone rock was the means of creating stairs, justice chambers, sleeping chambers, baths, and art work. A fine examples of granite sculpture from the rock is this cobra head, known as Cobra Hood Cave. Its painted ceiling is dated back to the period of King Kasyapa (5th Century AD). It is however believed, that Buddhist monks from as early as the 3rd Century BC used this cave.

It is believed that the cave below the hood of a cobra had the paintings of Kasyapa's biography which were eventually erased by his brother Moggallana

About one third of the way up the stairs, just beyond the cobra hood is a raised granite platform where a long bench has been carved out of the rock. It is believed that this may have been the council chambers. A place where the King, or his appointee, would sit at certain timse of the day or week and settle disputes among the subjects. People would likely bring their issues to this spot and await the pronouncement of the King.

Our guide indicated that the King did not have to deal with the long climbs up or down from the top of the rock. Rather he was always carried on a bed from one location to another


Just below the council chamber raised platform, was a seat carved out of the rock and aligned with the footpath and stairs. This is thought to be a soldiers seat, where the soldier would watch for intruders or manage the line of people awaiting an audience at the council.

Directly above this seat (about 20 feet up) we could see four square holes carved out of the rock, two on each side. It is likely that some sort of wooden posts and material covered this section to shade the soldier from the sun as he performed his duties.


Also, near this same area was the King's resting chamber. When the heat was particularly difficult at the top of Sigiriya, he would be carried down to this chamber on his bed or platform then laid on this stone bed. This chamber would have been nice and cool and we could see evidence of water being fed into this chamber for washing or cooling.

The primary reason most tourists visit Sigiriya is to see the "Sigiriya Maidens. These paintings are found up a spiral staircase about 14 meters above the Mirror Wall gallery in a natural pocket in the rock which has been protected for centuries from the rain by an overhang. Epigraphic evidence refers to the existence of 500 such portraits, but only 12 remain today. John Still in 1907 had observed that; "The whole face of the hill appears to have been a gigantic picture gallery... the largest picture in the world perhaps". The paintings would have covered most of the western face of the rock, covering an area 140 meters long and 40 meters high.

Just before the frescoes and past them are what used to be a wall of mirrors. It is said that the King wanted it this way, so when visitors came to see him they would be surrounded by these paintings. Large sections of the so-called Mirror Wall are still intact, and it is here that graffiti artists have inscribed their neat messages, many of them more than ten centuries old.

Most of the ancient graffiti are notse or poems referring to the Sigiriya Maidens. Nobody knows who painted these amazing frescoes, but the Maidens testify to a highly advanced Sinhalese civilization at a time when Europe was in the Dark Ages.

The frescoes are generally considered to be representations of the beauties in Kasyapa's court. An inscription on the nearby Mirror Wall speaks of "Five Hundred Golden Ones", but at the time of their rediscovery in 1889 only 22 survived. Some, loosely designated viju-lata or "lightning princesses", are light-skinned, whilst others, known as megha-lata or "cloud maidens", are of darker hue. The sensuous nature of these paints has evidently aroused conflicting emotions in visitors to Sigiriya down the years. Thus, a male admirer incising his thoughts on the Mirror Wall a thousand years ago was moved to write:

"The ladies who wear golden chains on their breasts beckon to me. Now I have seen these resplendent ladies, heaven has lost its appeal for me."

A contemporary female, clearly less enamoured with the frescoes, records different, if equally passionate emotions:

"A deer-eyed maiden of the mountain side arouses anger in my mind. In her hand she holds a string or pearls, and in her eyes she assumes rivalry with me."

This worldly sensuality may explain early damage to the Sigiriya nymphs, for it is speculated that disapproving Buddhist monks may have destroyed those frescoes within reach long centuries before their rediscovery. Certainly misplaced puritanism seems the most likely explanation of a vicious night attack during October, 1967, when all but one of the surviving frescoes were daubed and disfigured with paint by persons unknown. So serious was the damage that specialists had to be called in from Italy to restore the frescoes, which are now officially recognised as a national treasure and protected as a part of an UNESCO World Heritage Site. Unfortunately during the attack three of the maidens were damaged beyond repair, so security at the Lion Rock is pretty tight today. Flash photography is forbidden, and people are permanently on hand to keep an eye on visitors.

Beyond the frescoes, a second ascent continues to the Lions Paw entry. Here is Jim standing at the stairs that begin the final ascent to the top of the rock and the King's palace. Visitors to the palace entered via a stone stairway that took them into the lion's mouth and through its throat -- hence Sigiriya's alternative name, "Lion Rock." Only the lion's massive paws remain today, but they indicate how gigantic the rest of the carving must have been.

Due to the lateness in the day and the exhausting climb, Jim did not continue to the top of the rock -- another 300-400 steps (see picture below). .

A stairway has been attached to the side of the rock to allow access to the summit, enabling visitors to stroll around the ruins of the palace and gasp at the panoramic views. These are the final stairs to the top. After three hours already of climbing, and with me waiting several stairs below even the Lion's Paw, Jim decided to turn back and let us all get down the rock before dark.

However, I have placed two pictures below that show the ruins that are found at the top. The first picture is a close up of the the Lions Paw entrance at the bottom of the picture and the climb remaining to get to the top (courtesy of Lonely Planet publications). The second one is an aerial view of the entire complex on the top. Archaeologists say that two water tanks, used for bathing and drinking, still fill with rain water in the top ruins, but in Kasyapa's day a sophisticated pumping system was used to fill the tanks from a lake at the foot of the rock.

The summit of the rock is nearly three acres in extent. The outer wall of the palace, which is the main building, was constructed on the very brink of the precipice. There were gardens; cisterns and ponds layed out attractively.

After all this work and building, this palace only served the King for 14 years. He came to a sticky end, perhaps deservedly. In 495, his brother Mogallan at last returned from India with an army of combined Chola and Sinhalese troops behind him and Kasyapa descended from his impregnable stronghold to meet him in battle. At a crucial stage in the battle, the King's elephant balked at a hidden swamp before him and momentarily turned aside, making his troops believe he was retreating. His army broke in confusion, leaving Kasyapa defenseless. Flamboyant to the last, he drew his dagger, slashed his own throat, raised the blade high in the air and sheathed it again before falling down dead.

Sigiriya's halcyon days ended with Kasyapa's death. But the grandeur of this astonishing rock lives on. Sigiriya dates back from over 7,000 years ago, through Pre-Historic to Proto-Historic to Early Historic times, then as a rock-shelter mountain monastery from about the 3rd century BC, with caves prepared and donated by devotees to the sangha.

Source: http://web.pdx.edu/~mmlynch/srilanka/trip2002/sigiriya.htm

Harbin Ice Lantern Party in china

Welcome to... a performance of Disney on Ice? No, this is the “Harbin Ice Lantern Party” - a slight name the event that takes place every year in Harbin’s Zhaolin Park, in this Chinese city’s Russian district.

This is the traditional ice festival in Harbin; it used to be the big winter event here before the spectacular Ice and Snow World started up in the year 2000. Here, a couple approaches the bottom of an ice slide after passing through an ice castle.

A side view of the ice slide shown earlier, as visitors begins to enter the park. During the Ice Lantern Party, Zhaolin Park closes for an hour in the late afternoon to get the 20-yuan daytime ticket holders out of the park before letting in the 40-yuan (5$) evening ticket holders. The evening ticket price here is a quarter of that at the Ice and Snow World, which is fairly proportional to the entertainment value one receives.

These days, there are only two reasons for visitors to see the Ice Lantern Party. The first is to see what the Harbin winter festival was like before the arrival of the Ice and Snow World, as this festival in Zhaolin Park has changed little over the years. One could have seen something quite similar to this view years ago.

The second reason is to see the results of Harbin’s ice sculpture competition - this year called “The 21st Harbin International Ice Sculpture Competition” - and that, it turns out, is a pretty good reason to visit. This photograph is of a competition sculpture called “Harmony”, created by a Chinese team. The lights in the competition area of Zhaolin Park had not yet been turned on, and I wanted a shot before the last light of day faded, so in desperation I used a flash to see what would happen. This was the result - a happy accident that turned out to be one of my favorite photographs of the trip. As you’ll see below, this sculpture looks pretty nice when lit as well.

When the lights in the ice sculpture competition area of Zhaolin Park finally came on, this is how they looked. The closest, a jazzy Russian sculpture of a musician playing stand-up bass, is entitled “Composer”. The competition this year completed on January 8th; that, along with the snow sculpture competition across the river in Sun Island Park completing about a week later, makes waiting to visit Harbin until mid January a good idea.

A delicate French sculpture entitled “New Season”. Over a hundred competitors from nearly a dozen countries participated in the competition this year. Unlike the large ice structures lit from within, both here at the Ice Lantern Party and over at the Harbin Ice and Snow World, these ice competition sculptures were all lit from underneath by lights within the base of ice blocks. Despite the unusually mild weather in Harbin this winter, the ice sculptures in late January seemed to show no ill effects, as evidenced by the fine detail in this sculpture.

This horse ice sculpture, from a Russian team, seems rather simple...

...until one notices the clever design of the horse’s head. It’s a Trojan horse, with soldiers ready for battle hidden within the horse’s very design.

Arches of ice over a walkway, lit from within by colored incandescent light bulbs, not unlike ones I photographed here during my visit two years ago.

An awning with many traditional lanterns underneath, near the south entrance to Zhaolin Park. Two years ago, a large and gaudily colored rooster appeared near this spot to celebrate the Chinese New Year - the Year of the Rooster then. No similar sculpture appeared this year to celebrate the upcoming Year of the Pig, but another large and blocky ice sculpture of somewhat in determinant shape did. I found these lanterns more compelling.

A walkway through ice structures at the Harbin Ice Lantern Party. Visitors intending to see both this festival and the Harbin Ice and Snow World might consider visiting this one first, because it’s certainly impressive if one has never visited a major ice festival before, and because its modest structures serve as good apetizers for the much larger ones at the Ice and Snow World.

A view from atop the festival’s ice slide in Zhaolin Park; through the trees on the left is the ice sculpture competition area. Five yuan - about seventy cents - gets one a ride down the slide, complete with a choice among old plastic sacks to sit on for the ride.

A final look at the stunning competition sculpture “Harmony”, now lit up. As mentioned earlier, the home of this competition and the Ice Lantern Party, Zhaolin Park, is in Harbin’s Russian district - Daoliqu - where there's more to see both before and after a visit to this festival.

Source: http://www.rtoddking.com/chinawin2007_hb_zp.htm

New Tourism Deal Between Argentina, Brazil and Isra

Tourism agreement to be signed between Israel and Argentina (www.jpost.com):"Tourism Minister Stas Misezhnikov and his Argentinean counterpart Carlos Enrique Meyer will sign a tourism agreement in the near future, after Misezhnikov, who was accompanying President Shimon Peres on his South American tour, said on Tuesday that "Israel considers Argentina to be a country with great tourism potential."

This adds to the services when "In May 2009, El Al began to operate a direct flight route between Tel Aviv and Sao Paolo," Brazil's economic center.

Meyer said he aspires to promote code-sharing agreements on the Brazil-Israel route and encourage the inception of direct flights between Buenos Aires and Tel Aviv." Lots of potential tourism options!

However, Argentina authorizes industrywide air fare hike (Reuters)
which might affect travel plans.

View of Buenos Aires's iconic Obelisk and Avenida 9 de Julio is displayed with the kind permision of Roberto Ingledew.

View of a busy street in São Paulo is displayed with the kind permission of Ron Miller - author of Escape from the Happy Cannibal.

Source: http://gosouthamerica.about.com/b/2009/11/25/new-tourism-deal-between-argentina-brazil-and-israel.htm

High housing price defies traditional real estate picture in Beijing

BEIJING, Dec. 14 (Xinhua) -- There are many riddles in Beijing's property market this year, and the most recent one is the much higher sales price for apartments than for office buildings in the same district, China Daily reported Monday.

Industry experts said that in a healthy real estate market, the unit price of commercial property is usually 30 percent higher than that of residential buildings in the same region.

But in Beijing, the situation is just the opposite. In some areas, the price of high-end apartments is even 50 percent higher than that of office buildings.

A major reason for the abnormal purchasing patterns is too much speculative buying of high-end apartments, mainly by individual investors, the newspaper said, citing Li Wenjie, general manager of the property agency Centaline China (North China region).

Since the mortgage policy for office buildings is stricter, the purchase of office space requires bigger cash flow from investors, thus pushing some individual buyers away from the market.

According to the China Index Institute, the average property price in Beijing reached a record high of 17,509 yuan (2,574.9 U.S. dollars) per square meters in November, up 9.74 percent month-on-month.

Meanwhile, the floor space of available apartments dropped 30.3percent on a yearly basis to 13.6 million square meters at the end of November, the lowest since 2008.

Source: http://news.xinhuanet.com/english/2009-12/14/content_12644057.htm

The end of the live real estate auction

Leasing Space to the Government

GSA, the nation's largest public real estate organization, provides workspace for more than 1.2 million federal workers through its Public Buildings Service. Approximately half of the employees are housed in buildings owned by the federal government and half are located in over 7,100 separate leased properties, including buildings, land, antenna sites, etc. across the country. An updated listing of this inventory is posted after the 15th of each month at the Monthly Lease Inventory. Its downloadable excel spreadsheet contains 35 data elements per lease including the information most requested under the Freedom of Information Act.

GSA prepares an annual turnover analysis on its lease inventory as requested by the commercial realty community. This is the latest analysis; however, GSA does not recommend that business decisions, in particular portfolio and financing decisions, be based upon this analysis.

GSA leases space in diverse locations when leasing is the best solution for meeting federal space needs. More than 50 percent of GSA leases are for 10,000 square feet or less, so owners do not have to be corporate giants to compete for lease contracts.

Starting a Real Estate Career

Applied Research

Applied Research strives to:

  • Generate recommendations to improve PBS operations, strategies, and policies
  • Lead research to formulate strategic use of new and existing technologies to advance the PBS mission

We have seven active projects in two key research areas:

  • Adopt sustainability practices and high performance building strategies
  • Improve workplace effectiveness

Security

The Department of Homeland Security's (DHS) Federal Protective Service (FPS) provides law enforcement and security services to over one million tenants and daily visitors to federally owned and leased facilities nationwide. The FPS has established itself as the center of expertise for physical security operations. From the installation of alarm systems, x-rays, magnetometers and entry control systems, to monitoring those systems 24 hours a day, 7 days a week, providing uniformed police response and investigative follow-up, the FPS is organized to protect and serve. The provision of contract security guard services, crime prevention seminars tailored to individual agency and employee needs, facility security surveys, and integrating intelligence gathering and sharing.

For more information, click on the links below.

Commissioning

Total Building Commissioning is the Public Buildings Service process for quality assurance in new construction and facility modernization.

It is the process for achieving, validating and documenting that the performance of the total building and its systems meet the design needs and requirements of the owner.

Workspace Delivery

As the federal government's premier acquisition and workplace solution agency, GSA is committed to designing and delivering workplaces that maximize your long-term economic and strategic value. GSA's Workspace Requirements Development Process (RDP) provides tools, guidance and consultant help that goes beyond delivering traditional office design. Current workplaces are often a poor fit for changes made to organization, initiatives, technologies and staff. Traditional workplace planning that focuses on data does not solve problems that ultimately benefit the organization. RDP is a process that GSA uses to understand the customer's business, employee work patterns, constraints, and mission before the design process begins.

RDP deploys innovative tools and methods to learn an organization's mission, goals and workplace needs before attempting to design for it. RDP is analogous to a tailor who creates a good fit through accurate measurement. The tools are scaled to the level of employee engagement that the client organization deems appropriate and can be designed to be minimally intrusive as the client goes about its mission. As a result, RDP is a customer-driven process which adds real value to real estate.

Governmentwide Real Property Information Sharing (GRPIS) Program

The GRPIS program’s purpose is to encourage and facilitate the sharing of real property information among federal agencies so that better asset management decisions can be made. The program encourages the formation of real property councils within major federal communities nationwide. Active GRPIS councils are centered in Puget Sound, WA; South Florida; Arizona; New Mexico; Kansas City, KS/MO; the Front Range of Colorado; Atlanta, GA; the San Francisco Bay Area; and Portland, OR

GRPIS participants are working level federal real property professionals, including realty specialists, community planners, facility managers, interior designers, contracting officers, and other interested people.

The GRPIS program provides:

  • A common sense strategy for improving real property management.
  • A means to develop an informal, yet defined, network of federal real property colleagues in the local community.
  • A collaborative community-based approach to problem solving and promoting improved uses of resources where participation can lead to tangible results.
  • A process to identify and share “Best Practices” and to recognize innovative approaches/solutions to real property issues.

The GRPIS Team conducts one-on-one site visits with the local federal real property professionals to introduce the GRPIS program and to facilitate the establishment of a local GRPIS council. Once established, the GRPIS Team supports the local councils by facilitating the sharing of real property information and providing planning and administrative support for council meetings. It also supports a ListServ email service that provides participants with frequent updates on real property issues, training opportunities, information sources, and meeting announcements.

Spatial Data Management

GSA's Public Buildings Service (PBS) is mandated by Congress to charge rent to tenants occupying space in owned and leased buildings.

The Spatial Data Management (SDM) Program is GSA’s national effort to create, update, and maintain its spatial data and associated Computer Aided Design (CAD) floor plans to accurately reflect the national federally owned inventory.

SDM CAD floor plans are the basis for the assignment data and square footage information that GSA uses for tenant rent bills. The creation and maintenance of drawings supports accurate rent bills for customer agencies.

The SDM program also aids in the performance and utilization of each asset while identifying the most efficient and cost-effective way to house federal employees.

The GSA Office of Portfolio Management provides national program support to the regional SDM programs through:

  • Implementing the PBS Business Space Assignment Policy
  • Maintaining SDM National Business Process Flows
  • Coordinating significant SDM projects

Regional SDM programs reinforce efficient management of GSA’s real estate portfolio. Asset managers, realty specialists, and property managers must have accurate inventory and assignment information through the regional SDM programs. The SDM drawings produced under the national program provide a graphic record of the GSA building inventory and can also be used as a planning tool and reference for building projects.

Creating Real Estate Classified Ads - Free Real Estate Marketing Tips

Real Estate Downfall followed by a tidal wave rise

Land Ports of Entry

GSA's Border Station Center (BSC) is the central program body for the border station capital program. This office develops and maintains standard processes and procedures to ensure land ports of entry are developed consistently and to an acceptable standard. The center consists of a national program office and two geographic offices specializing in the particulars of each of our two borders. The US Northern Border is managed from the BSC's offices in Denver, Colorado. The US Southern Border is managed from the BSC offices in Forth Worth, Texas. This allows the center to focus on the unique requirements of our neighboring nations and state transportation offices. The center maintains vital planning tools such as the "Border Wizard", a mathematical traffic modeling system utilized to verify traffic performance resulting from border station design.

Additionally, the center has provided single-source delivery on a variety of special projects for federal inspection agencies such as radiation portal monitors, license plate readers, gamma-ray devices, and USVISITS biometric readers.

Real Property Disposal

GSA is responsible for promoting effective use of federal real property assets, as well as the disposal of real property that is no longer mission-critical to federal agencies.

With thousands of properties in the federal portfolio, disposing of underused federal property is a considerable task. GSA—while working together with partner federal agencies, state and local governments, non-profit organizations, business groups, and citizens—leaves a lasting positive impact on communities by making valuable government real estate available for numerous public purposes.

Unneeded or underutilized federal property can vary widely in type and value, and may include:

  • Undeveloped land;
  • Office buildings;
  • Warehouses;
  • Commercial and industrial facilities;
  • Military holdings; and
  • Single- and multi-family residences.

These former federal properties can contribute to a community’s vitality by providing benefits such as:

  • Expanded employment opportunities;
  • Housing for the homeless; and
  • Establishment of educational centers, parks, and open spaces.

Property may be located in any of the 50 states, the District of Columbia, Puerto Rico, the U.S. Virgin Islands, and the U.S. Pacific Territories.

Asset Forfeiture Program

The Marshals Service administers the Department of Justice's Asset Forfeiture Program by managing and disposing of properties seized and forfeited by federal law enforcement agencies and U.S. attorneys nationwide. The program has become a key part of the federal government's efforts to combat major criminal activities.

There are three goals of the Asset Forfeiture Program: enforcing the law; improving law enforcement cooperation; and enhancing law enforcement through revenue. Asset forfeiture is a law enforcement success story, and the Marshals Service plays a vital role.

In 1984, Congress enacted the Comprehensive Crime Control Act, which gave federal prosecutors new forfeiture provisions to combat crime. Also created by this legislation was the Department of Justice Assets Forfeiture Fund (AFF). The proceeds from the sale of forfeited assets such as real property, vehicles, businesses, financial instruments, vessels, aircraft and jewelry are deposited into the AFF and are subsequently used to further law enforcement initiatives.

Moreover, under the Equitable Sharing Program, the proceeds from sales are often shared with the state and local enforcement agencies that participated in the investigation which led to the seizure of the assets. This important program enhances law enforcement cooperation between state/local agencies and federal agencies.

The asset forfeiture community consists of: The Marshals Service; U.S. Attorney's Offices; Federal Bureau of Investigation; Drug Enforcement Administration; Department of Homeland Security, and the Bureau of Alcohol, Tobacco, Firearms and Explosives.

It is important to note that the Marshals Service participates with the U.S. Attorneys Offices and the investigative agencies in pre-seizure planning — the first critical step to ensuring that sound, well-informed forfeiture decisions are made.

The role of the Marshals Service is to not only serve as custodian of seized and forfeited property but also to provide information and assist prosecutors in making informed decisions about property that is targeted for forfeiture. The Marshals Service manages and disposes of all assets seized for forfeiture by utilizing successful procedures employed by the private sector. The Marshals Service contracts with qualified vendors who minimize the amount of time an asset remains in inventory and maximize the net return to the government.

NOTE: The Marshals Service's National Sellers List (Pub. 319P) is available from the Consumer Information Center at 1-888-878-3256 for $1.00. The same list can be downloaded or printed free of charge from the U.S. Marshals Service website by clicking here. Both sources provide the same information contained in commercially marketed publications.

Nature of the Work of Appraisers and Assessors of Real Estate

Appraisers and assessors of real estate estimate the value of property for a variety of purposes, such as to assess property tax, to confirm adequate collateral for mortgages, to confirm or help set a good sales price, to settle an estate, or to aid in a divorce settlement. They often specialize in appraising or assessing a certain type of real estate such as residential buildings or commercial properties. However, they may be called on to estimate the value of any type of real estate, ranging from farmland to a major shopping center. Assessors estimate the value of all properties in a locality for property tax purposes whereas appraisers appraise properties one at a time.

Valuations of all types of real property are conducted using similar methods, regardless of the type of property or who employs the appraiser or assessor. Appraisers and assessors work in localities they are familiar with so they have knowledge of any environmental or other concerns that may affect the value of a property. They note any unique characteristics of the property and of the surrounding area, such as a specific architectural style of a building or a major highway located next to the parcel. They also take into account additional aspects of a property like the condition of the foundation and roof of a building or any renovations that may have been done. Additionally, they may take pictures to document a certain room or feature, in addition to taking pictures of the exterior of the building. After visiting the property, the appraiser or assessor will estimate the fair value of the property by taking into consideration such things as comparable home sales, lease records, location, view, previous appraisals, and income potential.

Appraisers and assessors write detailed reports on their research and observations, stating the value of the parcel as well as the precise reasoning and methodology of how they arrived at the estimate. Writing reports has become faster and easier through the use of laptop computers, allowing them to access data and write at least some of the report on-site. Another computer technology that has affected this occupation is the electronic map of a given jurisdiction and its respective property distribution. Appraisers and assessors use these maps to obtain an accurate perspective on the property and buildings surrounding a property. Digital photos also are commonly used to document the physical appearance of a building or land at the time of appraisal.

Appraisers have independent clients and focus solely on valuing one property at a time. They primarily work on a client-to-client basis, and make appraisals for a variety of reasons. Real property appraisers often specialize by the type of real estate they appraise, such as residential properties, golf courses, or strip malls. In general, commercial appraisers have the ability to appraise any real property but may specialize only in property used for commercial purposes, such as stores or hotels. Residential appraisers focus on appraising homes or other residences and only value those that house 1 to 4 families. Other appraisers have a general practice and value any type of real property.

Assessors predominately work for local governments and are responsible for valuing properties for property tax assessment purposes. Most senior assessors are appointed or elected to their position. Unlike appraisers, assessors often value entire neighborhoods using mass appraisal techniques to value all the homes in a local neighborhood at one time. Although they do not usually focus on a single property they may assess a single property if the property owner challenges the assessment. They may use a computer-programmed automated valuation model specifically developed for their assigned jurisdictions. In most jurisdictions the entire community must be revalued annually or every few years. Depending on the size of the jurisdiction and the number of staff in an assessor’s office, an appraisal firm, often called a revaluation firm, may do much of the work of valuing the properties in the jurisdiction. These results are then officially certified by the assessor.

When properties are reassessed, assessors issue notices of assessments and taxes that each property owner must pay. Assessors must be current on tax assessment procedures and must be able to defend the accuracy of their property assessments, either to the owner directly or at a public hearing, since assessors also are responsible for dealing with tax payers who want to contest their assigned property taxes. Assessors also keep a database of every parcel in their jurisdiction labeling the property owner, issued tax assessment, and size of the property, as well as property maps of the jurisdiction that detail the property distribution of the jurisdiction.

Work environment. Appraisers and assessors spend much of their time researching and writing reports. However, with the advancement of computers and other technologies, such as wireless Internet, time spent in the office has decreased as research can now be done in less time or on-site or at home. Records that once required a visit to a courthouse or city hall often can be found online. This has especially affected self-employed appraisers, often called independent fee appraisers, who make their own office hours, allowing them to spend much more time on-site doing research and less time in their office. Time spent on-site versus in the office also depends on the specialty. For example, residential appraisers tend to spend less time on office work than commercial appraisers, who could spend up to several weeks at one site analyzing documents and writing reports. Appraisers who work for private institutions generally spend most of their time inside the office, making on-site visits when necessary. Appraisers and assessors usually conduct on-site appraisal work alone.

Independent fee appraisers tend to work more than a standard 40 hour work week, in addition to working evenings and weekends writing reports. On-site visits usually occur during daylight hours, and according to the client’s schedule. Assessors and privately employed appraisers, on the other hand, usually work a standard 40-hour work week. Occasionally they work an evening or Saturday, to speak with a concerned tax payer, for example. More than 10 percent of appraisers and assessors worked part time in 2006.

Most independent fee appraisers’ offices are relatively small, consisting of either just themselves or a small staff. However, private institutions such as banks and mortgage broker offices may employ several appraisers in one office. The size of the office employing assessors depends on the size of the local government; in some States assessments are by counties whereas in other States assessments are made by municipalities or other local governments. Therefore a county assessor’s office probably would employ more assessors than a small town, which may only employ a single assessor.

General Martha Coakley Enters into Settlement to Address Alleged Discrimination Against a Woman and Her Young Child by a Boston Real Estate Company

Attorney General Martha Coakley’s office obtained a consent judgment against City Realty Group, LLC, a Boston-based realty company, and its agent, Matthew A. Rose, resolving claims that the company refused to rent an apartment to a tester from the Boston Fair Housing Commission posing as a woman with a three-year old child whose presence would require abatement of lead paint hazards under state law. The consent judgment, entered by Judge MaryLou Muirhead in Boston Housing Court, orders the defendants to pay a total of $5,000 to the Commonwealth of Massachusetts and the Boston-based Lead Action Collaborative and bars the defendants from future acts of discrimination.

“It is illegal to refuse to rent an apartment to a family with young children or to steer prospective tenants away from properties that may contain lead paint,” said Attorney General Coakley. “Massachusetts landlords, real estate companies and others involved in the rental property business need to abide by important state laws that are designed to combat discrimination and protect the health and safety of our children.”

According to the complaint filed by the Commonwealth on February 20, 2009, the fair housing tester inquired about an apartment advertised by City Realty Group on Craigslist. After the tester informed the agent that she had a three-year old child, the agent refused to show her the apartment unless she agreed to sign a waiver that purported to absolve the owner of the unit from liability due to any lead paint found in the apartment.

The settlement also requires the defendants to attend fair housing training and implement non-discrimination policies. The consent judgment further requires the defendants to advertise as equal housing opportunity real estate agents and maintain records of those apartments that they advertise that contain lead paint.

The Massachusetts Anti-Discrimination Act prohibits real estate companies, agents, landlords and others involved in property rentals, from discriminating against families. In addition, the Massachusetts Lead Paint Statute requires landlords who rent to families with children under the age of six to abate lead hazards in a rental unit in order to prevent lead poisoning. It is illegal to discriminate against families with children in order to avoid compliance with the lead paint law.

This matter was handled by Assistant Attorney General Alan Jay Rom of Attorney General Coakley’s Civil Rights Division.

"Fee/USPAP" Renewals

A Fee/USPAP Renewal is the first renewal after the beginning of your CE Cycle. This renewal requires documentation of the seven-hour National USPAP Update Course taken within the license term.

This course applies towards the total number of continuing education hours required to renew the subsequent license. Therefore, at that time, assuming a license was not renewed on a "late renewal basis," "Full CE Renewals" will require 49 additional hours of continuing education. The continuing education must include an additional seven-hour National USPAP Update Course.

Please note: If a license within a CE Cycle is renewed during the two-year grace period that follows a license expiration, continuing education will continue to accrue in the amount of seven hours for each six-month period a license application is late. In addition, if your license expires, you may not legally perform real estate appraisals in federally related transactions.

Simple Tool To Analyze Real Estate Deal Risk

Real Estate Agent Training

Broker Compliance Evaluation Manual

The Broker Compliance Evaluation Manual was prepared to primarily assist the real estate broker conducting residential sales in ascertaining his/her compliance with Department of Real Estate requirements. It contains many of the questions that you would be asked if visited by a Department of Real Estate representative. It is divided into two sections: the first dealing with general brokerage office procedures and the other focuses on trust fund handling.

This manual was not designed to encompass all of your obligations and responsibilities under the Real Estate Law but rather as one of the tools you may use when reviewing your records and office procedures. We hope that it will assist you.

How To Be A GREAT Real Estate Agent

Nature of the Work of Property, Real Estate, and Community Association Managers

To businesses and investors, properly managed real estate is a source of income and profits; to homeowners, well-managed property is a way to preserve and enhance resale values and increase comfort. Property, real estate, and community association managers maintain and increase the value of real estate investments by handling the logistics of running a property. Property and real estate managers oversee the performance of income-producing commercial or residential properties and ensure that real estate investments achieve their expected revenues. Community association managers manage the common property and services of condominiums, cooperatives, and planned communities through their homeowner or community associations.

When owners of apartments, office buildings, or retail or industrial properties lack the time or expertise needed for the day-to-day management of their real estate investments or homeowner associations, they often hire a property or real estate manager or a community association manager. The manager is employed either directly by the owner or indirectly through a contract with a property management firm.

Generally, property and real estate managers handle the financial operations of the property, ensuring that rent is collected and that mortgages, taxes, insurance premiums, payroll, and maintenance bills are paid on time. In community associations, homeowners pay no rent and pay their own real estate taxes and mortgages, but community association managers collect association dues. Some property managers, usually senior-level property managers, supervise the preparation of financial statements and periodically report to the owners on the status of the property, occupancy rates, expiration dates of leases, and other matters.

Often, property managers negotiate contracts for janitorial, security, groundskeeping, trash removal, and other services. When contracts are awarded competitively, managers solicit bids from several contractors and advise the owners on which bid to accept. They monitor the performance of contractors, and investigate and resolve complaints from residents and tenants when services are not properly provided. Managers also purchase supplies and equipment for the property, and make arrangements with specialists for repairs that cannot be handled by regular property maintenance staff.

In addition to fulfilling these duties, property managers must understand and comply with relevant legislation, such as the Americans with Disabilities Act, the Federal Fair Housing Amendment Act, and local fair housing laws. They must ensure that their renting and advertising practices are not discriminatory, and that the property itself complies with all of the local, State, and Federal regulations and building codes.

Onsite property managers are responsible for the day-to-day operations of a single property, such as an office building, a shopping center, a community association, or an apartment complex. To ensure that the property is safe and properly maintained, onsite managers routinely inspect the grounds, facilities, and equipment to determine whether repairs or maintenance are needed. In handling requests for repairs or trying to resolve complaints, they meet not only with current residents, but also with prospective residents or tenants to show vacant apartments or office space. Onsite managers also are responsible for enforcing the terms of rental or lease agreements, such as rent collection, parking and pet restrictions, and termination-of-lease procedures. Other important duties of onsite managers include keeping accurate, up-to-date records of income and expenditures from property operations and submitting regular expense reports to the senior-level property manager or owners.

Property managers who do not work onsite act as a liaison between the onsite manager and the owner. They also market vacant space to prospective tenants by hiring a leasing agent, advertising, or other means, and they establish rental rates in accordance with prevailing local economic conditions.

Some property and real estate managers, often called real estate asset managers, act as the property owners’ agent and adviser for the property. They plan and direct the purchase, development, and disposition of real estate on behalf of the business and investors. These managers focus on long-term strategic financial planning, rather than on day-to-day operations of the property.

In deciding to acquire property, real estate asset managers consider several factors, such as property values, taxes, zoning, population growth, transportation, and traffic volume and patterns. Once a site is selected, they negotiate contracts for the purchase or lease of the property, securing the most beneficial terms. Real estate asset managers review their company’s real estate holdings periodically and identify properties that are no longer financially profitable. They then negotiate the sale of, or terminate the lease on, such properties.

Community association managers, on the other hand, do work that more closely parallels that of onsite property managers. They collect monthly assessments, prepare financial statements and budgets, negotiate with contractors, and help to resolve complaints. In other respects, however, the work of association managers differs from that of other residential property and real estate managers because they interact with homeowners and other residents on a daily basis. Usually hired by a volunteer board of directors of the association, they administer the daily affairs, and oversee the maintenance, of property and facilities that the homeowners own and use jointly through the association. They also assist the board and owners in complying with association and government rules and regulations.

Some associations encompass thousands of homes and employ their own onsite staff and managers. In addition to administering the associations’ financial records and budget, managers may be responsible for the operation of community pools, golf courses, and community centers, and for the maintenance of landscaping and parking areas. Community association managers also may meet with the elected boards of directors to discuss and resolve legal issues or disputes that may affect the owners, as well as to review any proposed changes or improvements by homeowners to their properties, to make sure that they comply with community guidelines.

Work environment. The offices of most property, real estate, and community association managers are clean, modern, and well lighted. However, many managers spend a major portion of their time away from their desks. Onsite managers, in particular, may spend a large portion of their workday away from their offices, visiting the building engineer, showing apartments, checking on the janitorial and maintenance staff, or investigating problems reported by tenants. Property and real estate managers frequently visit the properties they oversee, sometimes daily when contractors are doing major repair or renovation work. Real estate asset managers may spend time away from home while traveling to company real estate holdings or searching for properties to acquire.

Property, real estate, and community association managers often must attend evening meetings with residents, property owners, community association boards of directors, or civic groups. Not surprisingly, many managers put in long workweeks, especially before financial and tax reports are due and before board and annual meetings. Some apartment managers are required to live in the apartment complexes where they work, so that they are available to handle emergencies, even when they are off duty. They usually receive compensatory time off for working nights or weekends. Many apartment managers receive time off during the week so that they are available on weekends to show apartments to prospective residents.

Real Estate Tips : How to Buy Foreclosed Homes

Installment Sales - Real Estate Tax Tips

An installment sale is a sale of property where you receive at least one payment after the tax year of the sale. If you dispose of property in an installment sale, you report part of your gain when you receive each installment payment. You cannot use the installment method to report a loss.

General Rules

If a sale qualifies as an installment sale, the gain must be reported under the installment method unless:

  • You elect out of using the installment method
  • You are not a qualified accrual method taxpayer

FDIC Adopts Guidance on Prudent Commercial Real Estate Loan Workouts

The Federal Deposit Insurance Corporation (FDIC), in coordination with the other member Agencies of the Federal Financial Institutions Examination Council (FFIEC), adopted a policy statement today supporting prudent commercial real estate (CRE) loan workouts. This policy statement stresses that performing loans, including those that have been renewed or restructured on reasonable modified terms, made to creditworthy borrowers will not be subject to adverse classification solely because the value of the underlying collateral declined.

This policy statement provides guidance to examiners, and financial institutions that are working with CRE borrowers who are experiencing diminished operating cash flows, depreciated collateral values, or prolonged delays in selling or renting commercial properties. It also recognizes that during these difficult economic circumstances, continued credit availability to businesses, especially small businesses, is challenging, even where borrower performance has been acceptable. This policy statement reflects the appropriate balance of prudent credit practices and meeting legitimate credit needs.

The FFIEC Agencies recognize that prudent loan workouts are often in the best interest of both financial institutions and borrowers, particularly during difficult economic conditions. This policy statement details risk-management practices for loan workouts that support prudent and pragmatic credit and business decisionmaking within the framework of financial accuracy, transparency, and timely loss recognition. Financial institutions that implement prudent loan workout arrangements after performing comprehensive reviews of borrowers' financial conditions will not be subject to criticism for engaging in these efforts, even if the restructured loans have weaknesses that result in adverse credit classifications.

The policy statement includes examples of CRE loan workouts. The examples, provided for illustrative purposes only, reflect examiners' analytical processes for credit classifications and assessments of institutions' accounting and reporting treatments for restructured loans. The policy statement reiterates existing guidance that examiners are expected to take a balanced approach in assessing institutions' risk-management practices for loan workout activities.

The member Agencies of the FFIEC include the Board of Governors of the Federal Reserve System, the Federal Deposit Insurance Corporation, the National Credit Union Administration, the Office of the Comptroller of the Currency, the Office of Thrift Supervision, and the FFIEC State Liaison Committee. The FDIC currently chairs the FFIEC.

Escrow Violations

In California, escrow processing can be performed under various forms of licensure. Most commonly, real estate related escrows are performed by independent escrow companies licensed by the California Department of Corporations and title insurance companies licensed by the California Department of Insurance. Real estate brokers licensed by the California Department of Real Estate can also perform escrows, but only in transactions where the broker is acting as an agent.

Real estate tips - interviewing listing agents w/ Jim Klinge

The Hypo Real Estate

The Hypo Real Estate Holding AG is a holding company based in Munich, Germany which comprises a number of real estate financing banks. The company's activities span three sectors of the real estate market: commercial property, infrastructure and public finance, and capital markets and asset management. Hypo Real Estate is the second largest commercial property lender in Germany.

The bank originated in 2003 from the real estate financing business of HypoVereinsbank. It employs about 2,000 people and was one of the 30 members of the DAX stock index of the largest German companies between December 2005 and December 2008, before the shares were demoted to the MDAX. Its shares were further demoted to the SDAX in September 2009. In 2007 it acquired public finance company Depfa Bank. The company remains a legal entity as a wholly-owned subsidiary of the Hypo Real Estate Group.

The firm was bailed out by the Bundesbank and other German banks in October 2008 in the midst of the global financial crisis, before approving a complete nationalisation a year later.

OREA Guidelines for Access to Public Records

OREA Guidelines for Access to Public Records


  • The Office of Real Estate Appraisers ("Office") will provide to any requesting person or agency timely access to all records not specifically exempt from disclosure or release under the provisions of the Public Records Act (Gov. Code, section 6254 et seq.) or that are otherwise not exempt from disclosure or release under state or federal law. The Office may refuse to disclose records that are exempt from disclosure.
  • Records are available for inspection upon reasonable notice during regular business hours, Monday through Friday, 8:00 a.m. - 5:00 p.m. at:

    1102 Q Street, Suite 4100
    Sacramento, CA 95811
    (916) 440-7876

    fpaige@orea.ca.gov

  • In order to preserve the integrity of the requested records against theft, mutilation, or accidental damage, and to insure that requests for public inspection do not interfere with the orderly functions of the Office, any person requesting to inspect or obtain copies of public records must comply with the following guidelines:
    1. Requests for non-confidential information may be made in writing to the address above. They may also be made via fax or email, or orally by telephone or personal communication. The Office encourages written requests;
    2. Requests shall include a concise statement specifically describing the records sought and, if known, the form in which the records are maintained whether in electronic of other format. If a request is not specific, staff of the Office shall assist requestors in identifying the information requested and the format in which such information is maintained by the Office;
    3. Office functions shall not be suspended to permit, nor shall public records be made available for, inspection during periods when use of such records is reasonably required by Office personnel in the performance of their duties;
    4. Records may only be reviewed under the supervision of Office staff. Records will not be provided for inspection outside the Office.
  • The Office may, in the discretion of the Director, charge any person of agency requesting inspection of records a reasonable fee for retrieval of records stored or maintained outside the Office. The fee shall not exceed the cost incurred by the Office in retrieving the requested information.
  • Copies of requested information will be provided upon prepayment of copying costs of $.10 per page.
  • A copy of these guidelines shall be posted in a conspicuous place open to the public within the Office, and a copy shall be made available free of charge to any person requesting such.

Board of Registration of Real Estate Brokers & Salespersons

Licensed real estate brokers and salespersons assist consumers wishing to purchase, sell, lease or exchange real property. This assistance encompasses a host of services including appraising property for basic valuations, negotiating purchase, sale or lease agreements, maintaining escrow accounts and advertising.

The Real Estate Board licenses only those candidates who meet the statutory and regulatory requirements for real estate brokers and salespersons. In carrying out its mission, the Board regulates real estate schools and agent curriculum and contracts with a testing vendor to provide the agent examination. Of equal importance, the Board seeks to protect consumers by exercising its authority to discipline those real estate agents who violate licensing laws and regulations.

The Real Estate and Business Agents

The Real Estate and Business Agents Supervisory Board is the independent statutory authority established under the Real Estate and Business Agents Act 1978 to regulate people who conduct real estate transactions and certain business transactions.

The Board is responsible to the Minister for Commerce, and has the following functions under the Act:

  • administer the licensing system for real estate and business agents and the registration system for sales representatives;
  • conduct and promote education and provide advisory services;
  • conduct investigations into allegations about real estate agents and sales representatives;
  • provide conciliation services to consumers and agents in dispute;
  • administer the Fidelity Guarantee Account, which reimburses people for financial loss due to the criminal or fraudulent behaviour of an agent or sales representative;
  • administer the Homebuyers Assistance Account, which provides first homebuyers with financial assistance;
  • advise the Minister for Commerce on the administration of the Act; and
  • recommend amendments to the Regulations and the Act.
The Board is fully funded through the interest paid on the balance of money held in the trust accounts of agents, licence and certificate fees, and interest on investments held in Treasury. Funding is used to provide services to the industry and public in five major areas:
  • Licensing
    • Involves the quality control of people seeking to enter the real estate and business broking industries and those already registered or licensed in those industries.
  • Compliance
    • Ensures that licensed real estate and business agents and their representatives comply with the relevant legislation and financial reporting requirements.
  • Education and Awareness
    • Aims to encourage awareness of real estate "best practice" through activities such as proactive visits, seminars and publications.
  • Fidelity Guarantee Account
    • Centres on the assessment of claims for reimbursement from consumers who have suffered financial loss during a real estate transaction due to the criminal or fraudulent conduct of a licensed real estate and business agent or their sales representative.
  • Home Buyers Assistance Account
    • Works to ensure that people who lodge a claim against the Fund satisfy the necessary requirements and receive funding in a timely manner.